{"id":10,"date":"2022-05-29T14:16:12","date_gmt":"2022-05-29T12:16:12","guid":{"rendered":"https:\/\/bypulp.com\/shop\/?page_id=10"},"modified":"2026-03-02T20:42:39","modified_gmt":"2026-03-02T18:42:39","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/bypulp.com\/shop\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"

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Overview<\/h2>\n

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Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n

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Refunds<\/h2>\n

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Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n

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If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n

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Exchanges<\/h2>\n

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We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email including your order number at sales@bypulp.com<\/a>.<\/p>\n

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Shipping returns<\/h2>\n

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To return your product, please contact us at sales@bypulp.com<\/a> to arrange shipping process.<\/p>\n

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You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n

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Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n

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Need help?<\/h2>\n

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Contact us at sales@bypulp.com<\/a> for questions related to refunds and returns.<\/p>\n

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